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# Full Course List
:: Customer Service in the Security Industry
Customer Service in the Security Industry #CST_16
3 Credit Hours
Approved for CEUs by:
Louisiana, Mississippi, North Carolina, Tennessee
You will encounter a wide array of situations when dealing with customers. Some customers are frantic, emotional or angry. It is your job to maintain a professional attitude at all times.
This module teaches the key skills necessary to deal with difficult situations and provide the highest possible level of customer service to your customers.
The following modules are included in this course:
Customer Service Skills
ATTENTION NORTH CAROLINA LICENSE HOLDERS:
This course is approved for 3.00 hours of continuing education by the North Carolina ASLB. If you will be taking this course for CEUs in North Carolina, you
notify us and provide your license number and company name so we may submit the appropriate documentation. Please email email@example.com or call 502-254-1590.
ATTENTION ALABAMA LICENSE HOLDERS:
Effective 1/1/2018, this course is no longer individually approved for CEUs in the state of Alabama. Instead, we are now offering course packages that are more specifically targeted to your job type and educational needs. To obtain your Alabama CEUs, please visit
and select the package that best suits you.
This course is approved for 1.5 CEUs for all CEDIA certifications.
This module is part of a series with a recommendation to take the content in order. For a full listing of the modules, click
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